Privacy Policy for Pixie Color: Paint by Number

Effective Date: September 18, 2024

1. Introduction

Pixie Color: Paint by Number ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (Pixie Color: Paint by Number) (the "App").

By using the App, you consent to the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Account Information: When you create an account, we may collect your name, email address, and password. You are responsible for keeping this information accurate and secure.
• Order Data & Payment Information: If you make in-app purchases, we collect information necessary to process the transaction, such as your name and payment details. We use secure third-party payment processors (e.g., Apple App Store, Google Play Store) and do not store your full payment information.
• Customer Support Information: When you contact us for support or feedback, we collect the information you provide.
• Social Media Information: If you log in using your Facebook or Google account, we may collect your name, profile picture, email address, and language preference from those platforms.
• Preference and Survey Information: We may collect information about your preferences or responses to surveys.
• User-Generated Content: This includes any content you create within the app, such as images, text, or other data.

2.2 Information We Automatically Collect

• Device Information: We collect your device ID, advertising ID, IP address, operating system, and other device-specific information.
• Usage Data: We collect information about how you use the App, including features accessed, time spent, and in-app actions.
• Location Information (if applicable): When you use our Service, we may infer the generic physical location and geographic regions of your device from your WiFi, Bluetooth and other device settings. For example, your IP address may indicate your general geographic region. You can enable or disable location services in your device settings.
• Log Information: We collect crash reports and other log data to improve app stability and troubleshoot issues.

2.3 Non-Personal Information

We may also collect non-personal information, which cannot be linked to a specific individual, such as aggregated statistical data about app usage.

3. How We Use Your Information

We use your information to:

• Provide and Improve the App: This includes personalizing your experience, analyzing usage patterns, and developing new features.
• Provide Customer Support: To respond to your inquiries and resolve any issues you may encounter.
• Process Transactions: To complete in-app purchases.
• Ensure Security: To protect against fraud, malware, and unauthorized access.
• Send Service-Related Communications: To provide you with important information about the App, such as updates, security alerts, and account-related notifications. You cannot unsubscribe from these communications.
• Marketing: With your consent, we may send you marketing communications about new features, promotions, or other relevant information. You can opt-out of these communications at any time.
• Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information with:

• Affiliates: Our subsidiaries and affiliated companies.
• Service Providers: Third-party companies that help us operate and improve the App (e.g., analytics providers, customer support platforms, cloud storage providers). These providers are bound by confidentiality obligations.
• Business Partners: Companies we partner with to offer you products or services.
• Legal Authorities: When required by law or legal process.
• To Protect Rights and Safety: To prevent fraud, protect our rights or the safety of others, or comply with our legal obligations.
• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the successor entity.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your use of the App. This helps us personalize your experience, analyze usage patterns, and improve the App. You can manage your cookie preferences through your device settings.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7.1 Account deletion

Under certain circumstances, you may request us to deactivate/delete your account. Please contact [email protected] with your login information. To ensure the security of your information and accurately process your request, we need to confirm your identity. This may require you to provide or upload additional information or documents at any point during the process. This helps us protect your data and validate that we are fulfilling the request of the correct individual.

8. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Your Rights (GDPR and Equivalent Laws)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights regarding your personal information:

• Access: You can request access to your personal information.
• Correction: You can request correction of inaccurate personal information.
• Deletion: You can request deletion of your personal information.
• Restriction of Processing: You can request restriction of processing of your personal information.
• Objection to Processing: You can object to processing of your personal information.
• Data Portability: You can request to receive your personal information in a portable format.
• Withdrawal of Consent: You can withdraw your consent to processing of your personal information.

To exercise these rights, please contact us using the contact details below.

10. Third-Party Advertising

The App may display third-party advertisements. These advertisers may collect non-personal information about your device to provide targeted ads. You can opt-out of targeted advertising by adjusting the privacy settings on your device.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review the Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]